Terms of service

1. Overview This website is operated by Glenoir. Throughout the site, the terms "we", "us" and "our" refer to Glenoir. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

2. Product Accuracy & Availability We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

3. Billing & Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email provided at the time the order was made.

4. Returns & Refunds Our primary goal is your complete satisfaction. If you receive a defective or incorrect item, please contact us at support@glenoir.com within 14 days of receiving your order to initiate a return or exchange. Items must be unused and in their original packaging. Please note that personalized items or items bought during clearance sales may not be eligible for returns.

5. Third-Party Links & Tools We may provide you with access to third-party tools (such as payment gateways) which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools "as is" without any warranties, representations, or conditions of any kind.

6. Contact Information Questions about the Terms of Service should be sent to us at support@glenoir.com.