Shipping policy

Worldwide Delivery, Curated for You. At Glenoir, we partner with premium global fulfillment centers to bring our timeless pieces directly to your door.

Processing Time All orders are carefully inspected, packed, and dispatched within 1 to 3 business days after your payment is confirmed.

Shipping Options & Delivery Times We currently offer the following shipping methods for our UK and European customers:

  • Standard Tracked Shipping (5-8 Business Days): Free of charge.

  • Premium Insured Shipping (5-8 Business Days): £3.99. This option provides full coverage against loss, theft, or damage during transit. If your package is compromised, we will dispatch a replacement immediately, no questions asked.

Taxes & Duties (No Surprises) True luxury means a seamless experience. All VAT, import duties, and local taxes are already included in the final price you see at checkout. You will not be charged any unexpected customs fees upon delivery.

Tracking Your Order Once your order is dispatched, you will receive an email containing your unique tracking number. You can monitor your package's journey directly through our tracking portal.

If you have any questions regarding your delivery, our concierge team is always available at support@glenoir.com.